Policy for Sales Order Submissions
All orders to Seawin Hospitality must be submitted with a purchase order.
Seawin Hospitality quotes might include shipping cost. The shipping cost is estimated for reference only. Prior the shipment once the order is ready for shipping this purchase order will be updated with current shipping cost. Clients are free to utilize their own preferred carrier, this must be noted on this purchase order.
Quotes are valid for 90 days from quote date. Quote prices might be changed without notice.
To confirm orders, it must be signed and returned in timely matter. If order is not signed it is not considered to be confirmed. In addition to order signature Seawin Hospitality might request customers to confirm and sign purchase order drawings. Order is not considered confirmed if signature for order drawings was requested.
Deposit and Payments
Orders are subject to the following payment schedule: 30% advance deposit upon order confirmation. This deposit will remain as a credit on the account until the final payment for the order is complete. 70% balance payment before shipment.
Production and Shipping
Orders are shipped directly from our factories or warehouse. Customers will be notified if orders are not in stock in our warehouse. If orders are shipped from our factory, please allow up to 5 weeks for production. For delivery please allow up to 2 weeks for orders shipped from our warehouse. Depending on the delivery to locations orders shipped from our factory might require up to 8 weeks for delivery.
All Seawin Hospitality shipments are large truck shipments delivered via Truckload, LTL or Containers. All deliveries must be made to a loading dock or client must have appropriate machinery needed to unload materials. For locations without a loading dock, a pallet jack and a forklift might be necessary to unload the pallets. If proper unloading facility is not available client will be responsible for all charges incurred due to but, not limited to, additional freight handling, re-delivery, and storage fees. In addition client will be responsible for any additional charges incurred during delivery but, not limited to, demurrage, detention, storage fees, and detention.
The National Claims Counsel Regulations specify that consignee must inspect, examine and inventory shipment as it is unloaded. Shipment must be inspected at arrival immediately for obvious signs of damage. Any and all shortages and damages must be written in Bill of Lading (BOL). If any items determined to be damaged or missing, consignee must note the item, the discrepancy and the condition before signing, and then call Seawin Hospitality to report any problems. All cartons should be open for inspection. If there is a slight doubt that the merchandise is damaged (concealed or not) it must be loaded on the BOL. If a notation is not made, the liability to prove that the carrier made damage becomes consignee's responsibility.
Refunds, Returns and Cancellations
Upon receipt of a signed contract orders are not eligible for refund, return, exchange or cancellation.
US Wire Transfer Payment
Bank: JPMorgan Chase
Account Name: Seawin Global LLC
Account Number: 227092399
Routing Number: 021000021
Wire transfer must reference Purchase Order Number and Invoice Number.
Certified checks are treated as guaranteed funds. Allow 24 hours for processing.
Please note that orders paid by company's check will require up to 12 days for check to be cleared. Orders will be processed or delivered only after company's check is cleared.
Checks must reference Purchase Order Number and Invoice Number.
All checks must be mailed and payable to:
Seawin Global LLC
100 Ryan Street Suite 25,
South Plainfield, NJ 07080
Credit Card Payments
Credit Card Authorization Form required for Visa and MasterCard payments, a 2% processing fee will apply.
American Express will incur a 4% processing fee.